Frequently Asked Questions

The date/time I need to pickup is unavailable, what do I do?

-My calendar only goes out a month in advance. If the date you'd like to pickup is more than a month away please, check back closer to your desired pickup time.

-If the date you'd like to pickup is less than a month away and is crossed off that means I am completely booked for that day. Please consider the available days prior.

-If the time you need to pickup is unavailable please DM me on Instagram @jaeljib and I may be able to accommodate your desired time, however it is not guaranteed.

Where are you located?

I am located in Clarkston, Georgia 30021. You will be provided the exact pickup location via email after you checkout.

Do you deliver?

No. The only cakes I deliver are large cakes that need to be assembled at the venue. If your cake qualifies as such you will get a text or call from me personally.

Allergen Info?

JaelJib is a small, home-based bakery. Therefore, although we take the necessary precaution to avoid cross contamination, if you have a serious allergy we strongly recommend ordering from a bakery that specializes in allergen-free products. JaelJib shall not be held accountable if an allergic reaction occurs.

JaelJib cakes contain- Wheat, Eggs, Dairy, Gluten

JaelJib cake may contain- Nuts, Tree Nuts, Gelatin

JaelJib Cakes do not contain- Soy

Is my add-on/topping edible?

Non-Edible Add-Ons Include:

  • Disco Balls
  • Fabric Bows

All other add-ons are edible!

What kind of icing do you use?

I use traditional American Buttercream, it consists of butter, sugar, vanilla, and salt.

If you choose an icing other than Buttercream (ex. Cream Cheese), the outside of the cake will still be decorated with Buttercream and the inside will be filled with your chosen icing.

Do you make everything from scratch?

Yes!

How do I store my cake?

Cakes should be stored in a refrigerator as soon as possible.

Before enjoying, let the cake rest outside the refrigerator at room temperature for 30-60mins. This allows for it to soften, resulting in a smoother buttercream and moister cake.

Please do not leave cakes outdoors or in cars for a prolonged period of time; buttercream is made primarily out of butter and will melt.

Cakes typically last 5-7 days in an airtight container in the fridge and up to 1 month in an airtight container in the freezer. If the cake is not stored in an airtight container after cutting, it will become very dry.

I want a larger cake, how do I order that?

Please send all large cake inquires (over 8 inches, larger tiered cakes) to @jaeljib on Instagram

I want a dessert thats not available on the website, how can I order it?

At the moment I am only selling cakes, so unfortunately I will not fufill orders for any other treats or desserts. If you have a specific type of cake that you were looking for, please send inquires over to @jaeljib on Instagram

Do you do samples?

No, I do not.